EV Charger Installer Rating System
At Electric Vehicle Geek, we take EV charger installers as our business partners, holding them to high standards to ensure they deliver the best services. Our comprehensive rating system is built on a thorough evaluation process for business collaborations and recommendations to our readers. These verification steps and independent research help us ensure that we are working with top-tier EV charger installers and recommending legitimate and trustworthy businesses.
Our readers range from first-time electric vehicle owners looking to simplify the complex installation process to experienced EV enthusiasts seeking reliable partners for repairs, upgrades, or maintenance. With this system, we aim to bridge the gap, offering transparency and confidence in selecting the right professionals for every unique charging need.
Our EV Charger Installer Rating System for EV charger installers, covers business history, certifications, customer reviews, pricing, and more. Trust our expert ratings to help you find the best installer for your electric vehicle charging needs.
Table of Contents
- Our Evaluation Criteria
- Business History & Ownership
- Certification & Training
- Licensing & Permits
- Expertise & Services
- Installation Experience
- Visual & Ownership Proof
- Operating Hours & Availability
- Digital Presence
- Website Quality
- Awards & Recognition
- Legal & Complaint History
- Customer Reviews
- Pricing & Offers
- Location & Accessibility
- Final Rating Levels
- Why Trust Our Ratings?
- Working with an EV Charger Installer
Our Evaluation Criteria
Business History & Ownership
We review a company’s longevity, ownership stability, and management expertise to assess its track record and operational stability.
Certification & Training
Installers must hold certifications from reputable organizations, including the Electric Vehicle Infrastructure Training Program (EVITP), as well as manufacturer-specific training from brands like ChargePoint, Enphase, and Tesla. This confirms their technical competence and adherence to industry standards.
Licensing & Permits
We verify electrical licenses and local permits to ensure compliance with legal and safety requirements, checking databases such as the Secretary of State and regional licensing bodies.
Expertise & Services
We analyze their core and specialized services, from residential to commercial installations, solar integration, fleet solutions, and beyond, ensuring they offer the right services for your needs.
Installation Experience
Our team reviews project portfolios, case studies, and customer testimonials to gauge the quality and complexity of past installations. This helps us determine if an installer has the experience needed for unique or challenging projects.
Visual & Ownership Proof
We validate visual evidence, including team photos, service vehicles, and installation sites. We also review business registration and ownership documentation to confirm authenticity.
Operating Hours & Availability
We assess standard operating hours, weekend support, and emergency response capabilities to ensure flexible and reliable service options.
Digital Presence
A professional digital presence is crucial. We evaluate website content, active social media engagement, and responsiveness to online inquiries.
Website Quality
We prioritize easy-to-navigate websites with detailed service descriptions, helpful resources, and visible compliance badges.
Awards & Recognition
Industry awards and third-party recognition help us identify top performers who consistently deliver excellence.
Legal & Complaint History
We check complaint databases and legal records to identify any unresolved disputes or legal issues that might indicate potential risks.
Customer Reviews
Reviews are vetted for authenticity, consistency, and sentiment analysis. We also assess how actively businesses respond to both positive and negative feedback.
Pricing & Offers
We compare pricing against local and regional averages, assessing discount authenticity and service package flexibility to ensure value.
Location & Accessibility
We confirm their operational reach, ensuring they can service both local and wider areas without compromising on response times or service quality.
Additional Proof Points
We look for educational content, tutorials, and case studies that demonstrate a commitment to public education and transparency.
Insurance & Legal Compliance
We confirm that businesses carry the necessary insurance and operate in compliance with all local, state, and federal regulations.
EVG Team Comments
Our internal team evaluates each installer based on our own experiences, integrating feedback from customer interactions, field observations, and more.
Inspection Checklist Score
We aggregate scores from all categories to create an Inspection Checklist Score out of 10, representing a comprehensive evaluation of each installer’s overall performance.
Final Rating Levels
- Gold: Installers scoring 9-10 points with exceptional performance across all categories.
- Silver: Installers scoring 7-8 points, meeting high standards with minor areas for improvement.
- Bronze: Installers scoring 5-6 points, fulfilling core requirements but with several areas to enhance.
- Not Recommended: Installers scoring below 5 points, indicating significant concerns or unmet standards.
Why Trust Our Ratings?
We pride ourselves on being independent and unbiased. Our rigorous evaluation methodology ensures that all reviews are factual, transparent, and based on concrete data. This commitment to accuracy helps you make informed decisions when selecting an EV charger installer.
Working with an EV Charger Installer
We understand most of our readers are first-time electric vehicle owners, looking for an EV charger installer, for this reason, we also extend our vetting process to make sure the businesses listed on our site offer competitive services pricing by benchmarking their pricing structure with our vast database of listed EV charger installers.
Our research and vetting processes don’t end there, we research the business services and onboarding processes, we understand the complex processes involved in residential EV charger installation and commercial EV charger installations, and we check how easy the onboarding process, assessment, and consultation processes of the business to understand the customer’s needs and property characteristics, site survey and evaluation booking and processes, and how informative are some of the proposal and quotation we have been able to verify, although we are not experts on contract and agreement, we check on businesses terms and conditions, payment schedule, and warranty information.
We also check if the business assists the customer in obtaining necessary permits and approvals from local authorities or homeowners’ associations, if required, to ensure compliance with regulations. From there we check if the business has pre-installation instructions or preparations required from the customer, we also interview previous business customers to understand the business communication processes during the installation processes.
We also check if the business conducts comprehensive testing and commissioning of the EV charger to ensure proper functionality and performance, and the warranty they offer for their services, we also check and research the business customer training and support services reviews, mainly on matters regarding usage, maintenance, and safety precautions after the EV charger has been installed.